At Carty Third-Party, we are committed to ensuring our transport services are accessible and inclusive for everyone. This statement outlines our ongoing efforts to maintain and improve accessibility standards across our operations.
ACCESSIBILITY STATEMENT
This statement was last updated on [enter relevant date]. We at Carty Third-Party are dedicated to making our transport services accessible to all individuals, including those with disabilities.
What transport accessibility means
Accessible transport services enable individuals with disabilities to travel with the same convenience and comfort as all passengers. We strive to achieve this through our fleet, staff training, and partnerships with accessibility organizations.
Accessibility features in our services
Carty Third-Party has implemented various accessibility features in compliance with relevant guidelines. These include wheelchair-accessible vehicles, training for staff on assisting passengers with disabilities, and clear communication regarding our services.
Ensured our vehicles accommodate wheelchairs and mobility devices
Provided training for staff on disability awareness
Established clear communication protocols for passengers needing assistance
Maintained a user-friendly booking system for all customers
Promoted awareness of our accessibility features in marketing materials
Regularly reviewed and updated our practices to align with best standards
We declare partial compliance with accessibility standards due to certain third-party elements not being fully accessible.
Some transport services may depend on third-party providers. We acknowledge that these services may not meet our accessibility standards. The affected services include [list specific services or routes].
Accessibility arrangements in our operations
Carty Third-Party is committed to providing accessible transport from start to finish. This includes accessible parking facilities, assistance at stations, and trained staff to aid passengers throughout their journey.
Requests, issues, and suggestions
If you encounter any accessibility issues while using our services or have suggestions for improvement, please reach out to our accessibility coordinator:
[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]
